My first pricing rule to give 10% off to everybody for three performances is not firing on the web. I have categories,sets assigned to MOS, Price Type is editable ... What am I missing?
Sabina
Sabina,
This is probably a stupid idea (and no offense is intended by suggesting it!), but is the Pricing Rule set attached to a web Mode of Sale? (I was looking through our own system and found that we only have one Pricing Rule set created and it's only attached to a non-web Mode of Sale, which explained to me why I couldn't trigger it on our TNEW site!)
I was reading through documentation and based on what you shared here it seems as though it should be working; maybe it'd be worth submitting a TASK ticket to have somebody with Tessitura look at it on their side.
Thank you,
Brian