Ticket Design NIghtmare

I cannot for the life of me figure out why this ticket design isn't printing the right way. I have a package with one price type. That pricetype is connected to the new ticket design. Every time I print it it's off kilter. It's the same ticket design number of the COMP pricetype ticket I just printed which is fine. Can't figure it out. I'm sure it's something simple but I can't grasp it. 

 

HELP!!

Parents
  • The package has the one pricetype. 
    The pricetype has the Ticket Design under Pricetype in Price Type Maintenance under Ticketing Setup.


    On Fri, Dec 2, 2016 at 1:13 PM, Joanne Madeley <bounce-joannemadeley8475@tessituranetwork.com> wrote:

    Is the pricetype associated with the ticket design on the performance level or just in the pricing setup screen in Ticketing Setup? 

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Adria Gunter
    Sent: Friday, December 2, 2016 10:59 AM
    To: Joanne Madeley
    Subject: [Tessitura Ticketing Forum] Ticket Design NIghtmare

     

    I cannot for the life of me figure out why this ticket design isn't printing the right way. I have a package with one price type. That pricetype is connected to the new ticket design. Every time I print it it's off kilter. It's the same ticket design number of the COMP pricetype ticket I just printed which is fine. Can't figure it out. I'm sure it's something simple but I can't grasp it. 

     

    HELP!!




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  • Adria,

    Is the same ticket design selected on the price types in the actual performances tied to the package? (All tab, Price Type Properties radio button?)

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