Ticket Design NIghtmare

I cannot for the life of me figure out why this ticket design isn't printing the right way. I have a package with one price type. That pricetype is connected to the new ticket design. Every time I print it it's off kilter. It's the same ticket design number of the COMP pricetype ticket I just printed which is fine. Can't figure it out. I'm sure it's something simple but I can't grasp it. 

 

HELP!!

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  • Is the pricetype associated with the ticket design on the performance level or just in the pricing setup screen in Ticketing Setup? 

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Adria Gunter
    Sent: Friday, December 2, 2016 10:59 AM
    To: Joanne Madeley
    Subject: [Tessitura Ticketing Forum] Ticket Design NIghtmare

     

    I cannot for the life of me figure out why this ticket design isn't printing the right way. I have a package with one price type. That pricetype is connected to the new ticket design. Every time I print it it's off kilter. It's the same ticket design number of the COMP pricetype ticket I just printed which is fine. Can't figure it out. I'm sure it's something simple but I can't grasp it. 

     

    HELP!!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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  • Is the pricetype associated with the ticket design on the performance level or just in the pricing setup screen in Ticketing Setup? 

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Adria Gunter
    Sent: Friday, December 2, 2016 10:59 AM
    To: Joanne Madeley
    Subject: [Tessitura Ticketing Forum] Ticket Design NIghtmare

     

    I cannot for the life of me figure out why this ticket design isn't printing the right way. I have a package with one price type. That pricetype is connected to the new ticket design. Every time I print it it's off kilter. It's the same ticket design number of the COMP pricetype ticket I just printed which is fine. Can't figure it out. I'm sure it's something simple but I can't grasp it. 

     

    HELP!!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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