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Volunteer Ushers

James DeSilvestri
$organization

Hello!

I'm trying to gain some insight into how people schedule their volunteer ushers.  Do you use Tessitura for this?  We are trying to create a more efficent way to do this.  Right now we use Excel to maintain the usher database and schedule.  My idea was to first put all of our volunteers into Tessitura as Volunteers, then build our shows to schedule them into.  Does that make sense?

James

  • $organization
    James -
     
    We've started entering in Volunteer Ushers in a custom screen and using the already built performances to schedule them in Tessi. We looked at a couple of organizations who presented in various conferences (2006 Conference, 3C Custom Screens, Headers & Tabs). We also took large pieces from the Shared Report on TASK #89 which is pretty useful.
     
    So far, so good. Our FOH loves being able to attach ushers to performances and even tracks what position they are in and if they showed/were late/etc.
     
    - Heather

    Heather Laidlaw Kraft
    SEATTLE REPERTORY THEATRE

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    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of James DeSilvestri
    Sent: Friday, April 10, 2009 10:22 AM
    To: Heather Laidlaw Kraft
    Subject: [Tessitura Ticketing Forum] Volunteer Ushers

    Hello!

    I'm trying to gain some insight into how people schedule their volunteer ushers.  Do you use Tessitura for this?  We are trying to create a more efficent way to do this.  Right now we use Excel to maintain the usher database and schedule.  My idea was to first put all of our volunteers into Tessitura as Volunteers, then build our shows to schedule them into.  Does that make sense?

    James




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  • Former Member
    Former Member $organization

    Hi James,

    When I worked at the Arsht Center in Miami, we used a custom screen and several custom reports for volunteer and paid usher scheduling and attendance tracking.  We were still refining the system when I left (about 8-9 months ago), but I'd be happy to put you in touch with some of my colleagues there if you're interested in seeing what they're doing.

    It was a lot of work on the data input side, but we were able to get some great reporting/data out of it.

    Best,

    Mara