• Replies 7 replies
  • Subscribers 415 subscribers
  • Views 94 views
  • Users 0 members are here
Related

Selling from a hold code online

Amy Aldrich
$organization

What would be the simplest way to sell tickets from a hold code in Tess and a specific price type online?

  • $organization

    Hey Amy,

    I don't think you can sell from a hold code, but there is the allocations function which would still have the desired effect. 

  • $organization

    Hi Amy,

    This is also something we have wanted to look at as well for a while as we feel we have a need for it, without using allocation codes. It is not possible as far as I'm aware unfortunately. But is something we would find useful if it was in a future development.

    Sorry that is not much help or the answer you were looking for.

    Best wishes,

    James

  • $organization in reply to Former Member

    That is very interesting to know! Thanks Nicole. I don't suppose I could ask if you, or someone you know has managed to achieve this in some way and if so how? This has been on the back burner for us for a while, but were looking at still being able to track a hold code, whilst making a seat sell-able to customers online as well as in the box office.

  • Former Member
    Former Member $organization
    It is possible to sell out of holds (I think that started with V11), but it may take some web customization depending on your site. Allocations are easier to deal with, but either is possible.

    Get Outlook for iOS

    From: Tessitura Ticketing Forum <forums-ticketing@tessituranetwork.com> on behalf of James Broderick <bounce-jamesbroderick4624@tessituranetwork.com>
    Sent: Tuesday, October 25, 2016 7:29:50 AM
    To: Nicole Keating
    Subject: Re: [Tessitura Ticketing Forum] Selling from a hold code online
     

    Hi Amy,

    This is also something we have wanted to look at as well for a while as we feel we have a need for it, without using allocation codes. It is not possible as far as I'm aware unfortunately. But is something we would find useful if it was in a future development.

    Sorry that is not much help or the answer you were looking for.

    Best wishes,

    James

    From: Amy Aldrich <bounce-amyaldrich2818@tessituranetwork.com>
    Sent: 10/24/2016 9:56:02 AM

    What would be the simplest way to sell tickets from a hold code in Tess and a specific price type online?




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
  • $organization
    Thanks James!

    >>> "James Broderick" 10/25/2016 7:26 AM >>>

    Hi Amy,
    This is also something we have wanted to look at as well for a while as we feel we have a need for it, without using allocation codes. It is not possible as far as I'm aware unfortunately. But is something we would find useful if it was in a future development.
    Sorry that is not much help or the answer you were looking for.
    Best wishes,
    James

    From: Amy Aldrich
    Sent: 10/24/2016 9:56:02 AM

    What would be the simplest way to sell tickets from a hold code in Tess and a specific price type online?



    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
  • Former Member
    Former Member $organization

    We sell several different holds online for accessibility purposes. We use Adage for our web build/Tessitura integration. I know they can work with both TNEW and completely customized websites.  I’m not sure how it works with other web site providers.

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of James Broderick
    Sent: Tuesday, October 25, 2016 11:24 AM
    To: Nicole Keating <nkeating@arshtcenter.org>
    Subject: Re: [Tessitura Ticketing Forum] Selling from a hold code online
    Importance: High

     

    That is very interesting to know! Thanks Nicole. I don't suppose I could ask if you, or someone you know has managed to achieve this in some way and if so how? This has been on the back burner for us for a while, but were looking at still being able to track a hold code, whilst making a seat sell-able to customers online as well as in the box office.

    From: Nicole Keating <bounce-nicolekeating9176@tessituranetwork.com>
    Sent: 10/25/2016 2:04:51 PM

    It is possible to sell out of holds (I think that started with V11), but it may take some web customization depending on your site. Allocations are easier to deal with, but either is possible.

     

    From: Tessitura Ticketing Forum <forums-ticketing@tessituranetwork.com> on behalf of James Broderick <bounce-jamesbroderick4624@tessituranetwork.com>
    Sent: Tuesday, October 25, 2016 7:29:50 AM
    To: Nicole Keating
    Subject: Re: [Tessitura Ticketing Forum] Selling from a hold code online

     

    Hi Amy,

    This is also something we have wanted to look at as well for a while as we feel we have a need for it, without using allocation codes. It is not possible as far as I'm aware unfortunately. But is something we would find useful if it was in a future development.

    Sorry that is not much help or the answer you were looking for.

    Best wishes,

    James

    From: Amy Aldrich <bounce-amyaldrich2818@tessituranetwork.com>
    Sent: 10/24/2016 9:56:02 AM

    What would be the simplest way to sell tickets from a hold code in Tess and a specific price type online?




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization

    What we really need is an allocation report!  Something like the hold code reports.

     

    Ellen Holt

    Box Office Manager

    Celebrity Series of Boston

    20 Park Plaza, Suite 1032

    Boston, MA 02116

    617-598-3224 (p)

    617-598-3291 (f)

    www.celebrityseries.org

    CelebritySeries_logo_signature

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of James Broderick
    Sent: Tuesday, October 25, 2016 11:21 AM
    To: Ellen Holt
    Subject: Re: [Tessitura Ticketing Forum] Selling from a hold code online

     

    That is very interesting to know! Thanks Nicole. I don't suppose I could ask if you, or someone you know has managed to achieve this in some way and if so how? This has been on the back burner for us for a while, but were looking at still being able to track a hold code, whilst making a seat sell-able to customers online as well as in the box office.

    From: Nicole Keating <bounce-nicolekeating9176@tessituranetwork.com>
    Sent: 10/25/2016 2:04:51 PM

    It is possible to sell out of holds (I think that started with V11), but it may take some web customization depending on your site. Allocations are easier to deal with, but either is possible.

     

    From: Tessitura Ticketing Forum <forums-ticketing@tessituranetwork.com> on behalf of James Broderick <bounce-jamesbroderick4624@tessituranetwork.com>
    Sent: Tuesday, October 25, 2016 7:29:50 AM
    To: Nicole Keating
    Subject: Re: [Tessitura Ticketing Forum] Selling from a hold code online

     

    Hi Amy,

    This is also something we have wanted to look at as well for a while as we feel we have a need for it, without using allocation codes. It is not possible as far as I'm aware unfortunately. But is something we would find useful if it was in a future development.

    Sorry that is not much help or the answer you were looking for.

    Best wishes,

    James

    From: Amy Aldrich <bounce-amyaldrich2818@tessituranetwork.com>
    Sent: 10/24/2016 9:56:02 AM

    What would be the simplest way to sell tickets from a hold code in Tess and a specific price type online?




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!