We want to begin emailing gift certificates and understand that Print at Home ticketing doesn't work on receipt designs so for those of you that are sending gift certificates by email, how are you doing it?
We had thought about using a triggered email through mail2, but it can't handle multiple emails to the same email address in the same day so that won't work for those who purchase multiple gift certificates in the same day and we have many patrons who purchase more than one.
Michele
Unknown said: We want to begin emailing gift certificates and understand that Print at Home ticketing doesn't work on receipt designs so for those of you that are sending gift certificates by email, how are you doing it?
We do this, via a manual process, i.e. Box Office staff looks for PAH GC orders, prints the GC info to a custom SSRS report, which is saved as a PDF and then e-mailed.
Not an ideal process, but the modest number of PAH GCs is manageable.