We want to begin emailing gift certificates and understand that Print at Home ticketing doesn't work on receipt designs so for those of you that are sending gift certificates by email, how are you doing it?
We had thought about using a triggered email through mail2, but it can't handle multiple emails to the same email address in the same day so that won't work for those who purchase multiple gift certificates in the same day and we have many patrons who purchase more than one.
Michele
Hi Michelle,
We email Gift Certificates, but only from our website, and that is handled entirely by the web code. We don't allow emailing of them via our Call Centre, which is what it sounds like you want to do, so I'd be interested to hear what other people do.
Caryl