comp Rsn

Anna,

There are 2 tables in System Tables that you can enter comp codes and comp code reasons to be used for certain price types.  The first table is tr_comp_code (Reasons that can be attached to sales in particular Price Types in Ticketing.  See TX_PRICE_TYPE_COMP_CODE) and the other is tx_price_type_comp_code (This table maps comp codes from tr_comp_code to price_types from tr_price_type.  If comp codes exist for a price type, then any lineitem added with this price type will trigger a window asking for a comp code.  (Originally this was only for comp tickets, hence the name.  It has been expanded and is available for any price type.). 

Hope this helps.

Teresa  

on our ticket order page we have a button saying "Comp Rsn" which we believe means comp reason, we would like to use this but unfortunately are not sure how, when we click on it nothing happens.

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Anna,

There are 2 tables in System Tables that you can enter comp codes and comp code reasons to be used for certain price types.  The first table is tr_comp_code (Reasons that can be attached to sales in particular Price Types in Ticketing.  See TX_PRICE_TYPE_COMP_CODE) and the other is tx_price_type_comp_code (This table maps comp codes from tr_comp_code to price_types from tr_price_type.  If comp codes exist for a price type, then any lineitem added with this price type will trigger a window asking for a comp code.  (Originally this was only for comp tickets, hence the name.  It has been expanded and is available for any price type.). 

Hope this helps.

Teresa  

on our ticket order page we have a button saying "Comp Rsn" which we believe means comp reason, we would like to use this but unfortunately are not sure how, when we click on it nothing happens.

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!