I'm new with Tessitura at the Virginia Symphony Orchestra and I have little questions that come up every day that I have no idea how to find the answers for. I do not find any resources online helpful, they confuse me even more than I was. I come from a history with ETix, so this is a huge change for me. Is there any specific phone number I can call or person I can email that can give me help with my problems in a very timely manner? Right now my struggles are with discounts and promo codes, as well as trying to figure out how to promp constituents with a message after ticket sales. Thanks.
Hi Jonathan, have you checked out the Getting Started in Ticketing page here? Sometimes folks don't know the Getting Started with Tessitura pages are there and they can act as a good orientation.
Best,Todd LantryTessitura Network Webmaster