I'm new with Tessitura at the Virginia Symphony Orchestra and I have little questions that come up every day that I have no idea how to find the answers for. I do not find any resources online helpful, they confuse me even more than I was. I come from a history with ETix, so this is a huge change for me. Is there any specific phone number I can call or person I can email that can give me help with my problems in a very timely manner? Right now my struggles are with discounts and promo codes, as well as trying to figure out how to promp constituents with a message after ticket sales. Thanks.
Hi Jonathan:
Welcome! I too understand the level of frustration you have. I come from using nine other ticketing software platforms before Tessitura and had a mountain of challenges self-teaching Tessitura but there are a great group of folks here on the forum that freely offer their expertise and it is far reaching thankfully!
We do multiple promo codes concurrently across many performances so please feel free to e-mail me direct or through the forum and I would be happy to help!!
Michelle