Does anyone know how to reverse a batch print job? We printed an entire season by mistake and would really like to revert the tickets back to unprinted status. Any advice is appreciated. Thanks.
Call support on that one. As far as I know there is no way to void a batch (although I really wish there was).
Hi Daniel, We don't need to void the batch, we need to change the reprint_no for all orders in the batch.
I need some help with writing the SQL if anyone is up for it. Basically I want to do an update that does the following:
Select all orders in the batch that was printed (34355)
Set the reprint number back to 0 (I think that denotes not printed)
and if possible, only do this for tickets if the date is after today, so I don't mark the past performances unprinted.
Thanks
Nick
We have a custom procedure for rolling back a printed batch that can be run from SSMS. It takes batch number as a parameter. Happy to share the code with you if that would suit your need.
CheersSarah
that would be amazing if you could.
hi again Sarah!
We'd be interested in this utility as well.
Thanks,
Frannie