Hi Sir/Madam,
I was wondering if there is anyway to get the report from Tessitura with the negative response. For example: if a subscriber did not want to rejoin and we have selected negative response like (Health reasons, No interest This Year) in the promotions tab. Is there any way we can make a list of these folks with the response we selected from Tessitura itself?
Looking forward to hearing from you.
Thanks
Manisha
Hi Manisha,
You can make a list of these people using the Promotion Response criteria. Add it and select the response you want to know about. You can also add Promotion Response Date to find only those who responded before/after a date or within a date range.
Ann