Pricing Rule - Discount Lowest Price Performance (Aux Item)

Hello,

Has anyone set up a Pricing Rule which does the following:

When a Purchaser is places a second Performance (Aux Item) in their Cart, the Performance (Aux Item) that  has the lowest Original Price is then Discounted?

We do not want the entire Order to be discounted, and we need for the lower priced Performance (Aux Item) to be selected as the Cart Item that's discounted.

Is.

This.

Possible.

Thanks!

Parents
  • Hi Everyone, Again:

    We just found the flaw with this and that is that this will apply the Discount to any Product that is listed first in the Order (which is fine) but EVEN when the Order contains only one (1) Product, which is not fine.

    To reiterate, here is what we are now trying to go:

    - Discount one (1) Product in the Cart for any Cart that contains two (2) or more Products - it does NOT matter which Product is Discounted
    - Products do NOT have to be the same - in fact, in many cases they HAVE to be different
    - All the Products are from one (1) Season

    Is this possible?   We've tried every single type of Pricing Rule and are unable to make this work.  Has anyone else been able to?

    Thank you!

    Jolene Robichaud
    Database Manager
    Imagination Stage
    910-302-7072
    jrobichaud@imaginationstage.org
    www.imaginationstage.org

    On Tue, Jul 19, 2016 at 12:08 PM, Jolene Robichaud <jrobichaud@imaginationstage.org> wrote:
    Hi Kevin,

    I believe I figured it out!

    Using the Product Only Type I set up the Pricing Rule the following way:

    General
    - Apply Rule Once Per Order Only = Checked
    - Mode = Price Change

    Action
    - Discount Amount = 20.00
    - Is Percent = Checked

    Criteria
    - All Performances for a specific Season are selected
    - The one (1) single Price Type that applies to all of the selected Performances is selected

    - Apply the rule to a maximum of 1 seats

    This is what I set up, tested it and it did in fact discount only one (1) of the Performances in the Order, which is what I needed for it to do.  While via TNEW we cannot choose which is to be discounted, this alternative method will work for us for this Semester.

    To clarify here is the simplest way the Discount is described to our Customers:  "Purchase more than one (1) Class in an Order and receive a 20% Discount off of one (1) Class within that Order."  There is additional text regarding the fact that they cannot choose which Class is discounted and the discount may not be combined with other Offers, but for the purposes of what you were asking me to clarify, this statement covers it.

    If you see any pitfalls with this method, please feel free to let me know.
    Thank you for your help!

    Jolene Robichaud
    Database Manager
    Imagination Stage
    910-302-7072
    jrobichaud@imaginationstage.org
    www.imaginationstage.org

    On Tue, Jul 19, 2016 at 11:33 AM, Kevin Sheehan <bounce-kevinsheehan4372@tessituranetwork.com> wrote:

    It depends on the rule type you are using. The Apply Rule Once Per Order Only box is disabled when the rule type is set to Add On or Product Volume.

     

    What did you want to trigger the rule? Can you write out the discount scenario you are trying to accomplish in English (i.e. non-Tessitura language), like how you would describe the deal to your customers? A better understanding of the scenario will help me figure out if there’s a way pricing rules can make it happen.

     

    Kevin Sheehan

    Senior Technical Writer & Consultant

    Tessitura Network

    +1 888 643 5778 x 329

    ksheehan@tessituranetwork.com

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!



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  • Hi Everyone, Again:

    We just found the flaw with this and that is that this will apply the Discount to any Product that is listed first in the Order (which is fine) but EVEN when the Order contains only one (1) Product, which is not fine.

    To reiterate, here is what we are now trying to go:

    - Discount one (1) Product in the Cart for any Cart that contains two (2) or more Products - it does NOT matter which Product is Discounted
    - Products do NOT have to be the same - in fact, in many cases they HAVE to be different
    - All the Products are from one (1) Season

    Is this possible?   We've tried every single type of Pricing Rule and are unable to make this work.  Has anyone else been able to?

    Thank you!

    Jolene Robichaud
    Database Manager
    Imagination Stage
    910-302-7072
    jrobichaud@imaginationstage.org
    www.imaginationstage.org

    On Tue, Jul 19, 2016 at 12:08 PM, Jolene Robichaud <jrobichaud@imaginationstage.org> wrote:
    Hi Kevin,

    I believe I figured it out!

    Using the Product Only Type I set up the Pricing Rule the following way:

    General
    - Apply Rule Once Per Order Only = Checked
    - Mode = Price Change

    Action
    - Discount Amount = 20.00
    - Is Percent = Checked

    Criteria
    - All Performances for a specific Season are selected
    - The one (1) single Price Type that applies to all of the selected Performances is selected

    - Apply the rule to a maximum of 1 seats

    This is what I set up, tested it and it did in fact discount only one (1) of the Performances in the Order, which is what I needed for it to do.  While via TNEW we cannot choose which is to be discounted, this alternative method will work for us for this Semester.

    To clarify here is the simplest way the Discount is described to our Customers:  "Purchase more than one (1) Class in an Order and receive a 20% Discount off of one (1) Class within that Order."  There is additional text regarding the fact that they cannot choose which Class is discounted and the discount may not be combined with other Offers, but for the purposes of what you were asking me to clarify, this statement covers it.

    If you see any pitfalls with this method, please feel free to let me know.
    Thank you for your help!

    Jolene Robichaud
    Database Manager
    Imagination Stage
    910-302-7072
    jrobichaud@imaginationstage.org
    www.imaginationstage.org

    On Tue, Jul 19, 2016 at 11:33 AM, Kevin Sheehan <bounce-kevinsheehan4372@tessituranetwork.com> wrote:

    It depends on the rule type you are using. The Apply Rule Once Per Order Only box is disabled when the rule type is set to Add On or Product Volume.

     

    What did you want to trigger the rule? Can you write out the discount scenario you are trying to accomplish in English (i.e. non-Tessitura language), like how you would describe the deal to your customers? A better understanding of the scenario will help me figure out if there’s a way pricing rules can make it happen.

     

    Kevin Sheehan

    Senior Technical Writer & Consultant

    Tessitura Network

    +1 888 643 5778 x 329

    ksheehan@tessituranetwork.com

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!



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