Hi All,
The end of our fiscal year is at the end of June and I'm building our performance schedule for FY17. The Wadsworth is an art museum. For ticketing, we have a few daily performances like General Admission with a perf code similar to GA.0701, GA.0702, etc. When I apply the multi-event builder utility, I get a message that the EVENT CODE ALREADY EXISTS. I've looked at the Campaign and Season to be sure they are set up for the next fiscal year. I can copy the performance one at a time without an error message. Any ideas what I'm overlooking? I "sort of" get that the perf code already exists, except that I thought changing to a new Season and Campaign would allow them to be re-used. Any suggestions are appreciated. Thank you!
Sue Carey, Visitor Services Manager
susan.carey@wadsworthatheneum.org
Performance Codes must be unique within a season. http://www.tessituranetwork.com/Help_System_v125/Content/Performance%20Setup/Performances.htm
The Multi-Event Build Utility has been updated to revise the check to ensure the Performance Code has not been previously used within a season. Tessitura Support is working with Wadsworth Atheneum to get this revised version installed.
Cindy Emig
Sr. Director of Consulting
Tessitura Network
We are having the same issue with the multi-build utility. How can we get the update?
Many thanks,
Heather Calvin
Museum of Science, Boston