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Perf codes

Susan Carey
$organization

Hi All,

The end of our fiscal year is at the end of June and I'm building our performance schedule for FY17. The Wadsworth is an art museum. For ticketing, we have a few daily performances like General Admission with a perf code similar to GA.0701, GA.0702, etc. When I apply the multi-event builder utility, I get a message that the EVENT CODE ALREADY EXISTS. I've looked at the Campaign and Season to be sure they are set up for the next fiscal year. I can copy the performance one at a time without an error message. Any ideas what I'm overlooking? I "sort of" get that the perf code already exists, except that I thought changing to a new Season and Campaign would allow them to be re-used. Any suggestions are appreciated. Thank you!

Sue Carey, Visitor Services Manager

susan.carey@wadsworthatheneum.org

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  • $organization

    Hi Sue,

     

    It is my understanding that performance codes are a unique identifier associated with that specific performance, they cannot be reused (even under a new season). We add 2 digits for the year to all of our performance codes.

     

    Thanks,

     

    Amy Bruce

    Director of Ticket Services
    Baltimore Symphony Orchestra 

    p 410.783.8088 | f 410.783.8131 | abruce@BSOmusic.org | BSOmusic.org

     

    Joseph Meyerhoff Symphony Hall|1212 Cathedral Street|Baltimore, MD 21201
    The Music Center at Strathmore|5301 Tuckerman Lane|North Bethesda, MD 20852

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Susan Carey
    Sent: Tuesday, June 07, 2016 2:00 PM
    To: Amy Bruce
    Subject: [Tessitura Ticketing Forum] Perf codes

     

    Hi All,

    The end of our fiscal year is at the end of June and I'm building our performance schedule for FY17. The Wadsworth is an art museum. For ticketing, we have a few daily performances like General Admission with a perf code similar to GA.0701, GA.0702, etc. When I apply the multi-event builder utility, I get a message that the EVENT CODE ALREADY EXISTS. I've looked at the Campaign and Season to be sure they are set up for the next fiscal year. I can copy the performance one at a time without an error message. Any ideas what I'm overlooking? I "sort of" get that the perf code already exists, except that I thought changing to a new Season and Campaign would allow them to be re-used. Any suggestions are appreciated. Thank you!

    Sue Carey, Visitor Services Manager

    susan.carey@wadsworthatheneum.org




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • $organization

    Hi Sue,

     

    It is my understanding that performance codes are a unique identifier associated with that specific performance, they cannot be reused (even under a new season). We add 2 digits for the year to all of our performance codes.

     

    Thanks,

     

    Amy Bruce

    Director of Ticket Services
    Baltimore Symphony Orchestra 

    p 410.783.8088 | f 410.783.8131 | abruce@BSOmusic.org | BSOmusic.org

     

    Joseph Meyerhoff Symphony Hall|1212 Cathedral Street|Baltimore, MD 21201
    The Music Center at Strathmore|5301 Tuckerman Lane|North Bethesda, MD 20852

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Susan Carey
    Sent: Tuesday, June 07, 2016 2:00 PM
    To: Amy Bruce
    Subject: [Tessitura Ticketing Forum] Perf codes

     

    Hi All,

    The end of our fiscal year is at the end of June and I'm building our performance schedule for FY17. The Wadsworth is an art museum. For ticketing, we have a few daily performances like General Admission with a perf code similar to GA.0701, GA.0702, etc. When I apply the multi-event builder utility, I get a message that the EVENT CODE ALREADY EXISTS. I've looked at the Campaign and Season to be sure they are set up for the next fiscal year. I can copy the performance one at a time without an error message. Any ideas what I'm overlooking? I "sort of" get that the perf code already exists, except that I thought changing to a new Season and Campaign would allow them to be re-used. Any suggestions are appreciated. Thank you!

    Sue Carey, Visitor Services Manager

    susan.carey@wadsworthatheneum.org




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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