Hi all!
Throughout the season we offer complimentary events to the public that are not ticketed and want to keep track of those who sign up and give them the option to do so online. Currently I have these built as dummy events so people can 'register' online. Our patrons however are getting confused about the seats they are 'assigned' in the shopping cart and now my Education department is pushing to go back to an online form that the Box Office would have to manually enter into the system. Is there a way to keep this as a ticketing event and remove the seating element from the shopping cart and email confirmation? Or is there a type on online registration form that talks to Tessitura?
Hi Jennifer -
Often TNEW users sell things like this through the AUX item path as well. I would suggest opening a TNEW support ticket to talk to one of our TNEW experts (of which I am not) about all your options.
Cheers,
Heather
At FTC we accept event registration as an elevated event through the contributions portion of our TNEW site. It's not documented but works fine as an EE is essentially a campaign.
Based on fund and amount development modifies the event records for the users and contacts them for the rest of the details.
We have done this for over a year on 5.0 (5.5 core)