Hi all!
Throughout the season we offer complimentary events to the public that are not ticketed and want to keep track of those who sign up and give them the option to do so online. Currently I have these built as dummy events so people can 'register' online. Our patrons however are getting confused about the seats they are 'assigned' in the shopping cart and now my Education department is pushing to go back to an online form that the Box Office would have to manually enter into the system. Is there a way to keep this as a ticketing event and remove the seating element from the shopping cart and email confirmation? Or is there a type on online registration form that talks to Tessitura?
We also created a price type called RSVP and alias it to say "RSVP List - No Printed Tickets" to further hint that they're just letting us know they're coming and don't need to bring or have us print a physical ticket. This is important for us because often our Education Dept. will have events when the Box Office isn't open.
Hey Jason, we tried an alias price type called Guest List but people still seeing a 'seat' assigned were confused. But thanks for the thought!