Registration Page for Events through TNew

Hi all!

Throughout the season we offer complimentary events to the public that are not ticketed and want to keep track of those who sign up and give them the option to do so online.  Currently I have these built as dummy events so people can 'register' online.  Our patrons however are getting confused about the seats they are 'assigned' in the shopping cart and now my Education department is pushing to go back to an online form that the Box Office would have to manually enter into the system.  Is there a way to keep this as a ticketing event and remove the seating element from the shopping cart and email confirmation?  Or is there a type on online registration form that talks to Tessitura?  

Parents
  • We have several shows that are general admission and don't want any seat numbers to appear so we've marked the facility as General Admission in Tessitura. The location appears as General Admission in our cart and email confirmation in TNEW. Could that help?

    Janna

    Sent from my iPhone

    On Apr 29, 2016, at 6:55 PM, Jennifer Dulik <bounce-jenniferdulik6292@tessituranetwork.com> wrote:

    Hi all!

    Throughout the season we offer complimentary events to the public that are not ticketed and want to keep track of those who sign up and give them the option to do so online.  Currently I have these built as dummy events so people can 'register' online.  Our patrons however are getting confused about the seats they are 'assigned' in the shopping cart and now my Education department is pushing to go back to an online form that the Box Office would have to manually enter into the system.  Is there a way to keep this as a ticketing event and remove the seating element from the shopping cart and email confirmation?  Or is there a type on online registration form that talks to Tessitura?  




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
Reply
  • We have several shows that are general admission and don't want any seat numbers to appear so we've marked the facility as General Admission in Tessitura. The location appears as General Admission in our cart and email confirmation in TNEW. Could that help?

    Janna

    Sent from my iPhone

    On Apr 29, 2016, at 6:55 PM, Jennifer Dulik <bounce-jenniferdulik6292@tessituranetwork.com> wrote:

    Hi all!

    Throughout the season we offer complimentary events to the public that are not ticketed and want to keep track of those who sign up and give them the option to do so online.  Currently I have these built as dummy events so people can 'register' online.  Our patrons however are getting confused about the seats they are 'assigned' in the shopping cart and now my Education department is pushing to go back to an online form that the Box Office would have to manually enter into the system.  Is there a way to keep this as a ticketing event and remove the seating element from the shopping cart and email confirmation?  Or is there a type on online registration form that talks to Tessitura?  




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
Children