Unbale to switch MOS

Did you check to make sure the MOS is in each performance, as well as each package?  That gets me sometimes because the MOS needs to be in both places (as well as the price types).

Hello,

I am having some trouble switching to a different MOS on an order.  The error message I received says "Unable to change MOS.  One ofr more of the packages in the order are not for sale in the new MOS chosen"

Now, before you roll your eyes...I did check all my MOS parameters and they are active for the packages within the order.  Start date for the MOS is before the order date and end date extends far beyond today's date.

...so what am I missing?

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Did you check to make sure the MOS is in each performance, as well as each package?  That gets me sometimes because the MOS needs to be in both places (as well as the price types).

Hello,

I am having some trouble switching to a different MOS on an order.  The error message I received says "Unable to change MOS.  One ofr more of the packages in the order are not for sale in the new MOS chosen"

Now, before you roll your eyes...I did check all my MOS parameters and they are active for the packages within the order.  Start date for the MOS is before the order date and end date extends far beyond today's date.

...so what am I missing?

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!