We built an event that has a specific ticket design. It has a lot of hardcoded text and data elements on it. One of these tickets printed in our batch, but instead of putting all the fields on one ticket, it printed one field at a time over 50 tickets. I can print the ticket from the order just fine, but through the batch print, it always spits out 50 tickets, one field on each.
I can choose that same ticket design and it will print fine for another event. However when I select that event with any other ticket design it spits outs one field on each ticket again. Anyone have any ideas how to remedy this?
Naomi
We have seen this occur when contiguity is either not properly defined, or duplicated. Check out this knowledgebase entry:
http://www.tessituranetwork.com/network/Learning/Tessitura%20Knowledgebase/Ticket%20Orders/Ticket%20Printing%20Problem/17296.aspx
Hi Brian,
We check the contiguity and the table referenced in the knowledge base. Neither of those are the culprit.
Thank you have a good day!
Naomi Williams
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Brian Pedaci Sent: Monday, November 30, 2009 11:54 PM To: Naomi Williams Subject: Re: [Tessitura Ticketing Forum] Batch prints one field per ticket
From: Naomi Williams <bounce-naomiwilliams9587@tessituranetwork.com> Sent: 11/30/2009 12:25:40 PM
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