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Manually mark seat as "Attended"

Patrick Schley (Past Staff Member)
$organization

Does anyone know if there is a way to manually mark a seat as "Attended?" On occasion we have patrons who have lost their tickets and instead of reprinting them, our venue box office will issue a handwritten admission pass. We'd like to be able to have an accurate count in Tessitura of who attended the show, but I can't seem to find a way of marking a seat as "attended" without scanning the barcode.

 

Thanks for your help!

 

Patrick Schley

First Stage Children's Theater

Parents
  • $organization


    Hi Patrick

     

    There is an option of recording attendance in the Season Manager Module.  You Click Go To then Season Manager, in the Season Manager Menu there is option called Record Attendance.  You can then enter the Ticket No to record attendance.

     

    Hope that helps

     

    Nick

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Patrick Schley
    Sent: 30 November 2009 17:24
    To: Nick Insell
    Subject: [Tessitura Ticketing Forum] Manually mark seat as "Attended"

     

    Does anyone know if there is a way to manually mark a seat as "Attended?" On occasion we have patrons who have lost their tickets and instead of reprinting them, our venue box office will issue a handwritten admission pass. We'd like to be able to have an accurate count in Tessitura of who attended the show, but I can't seem to find a way of marking a seat as "attended" without scanning the barcode.

     

    Thanks for your help!

     

    Patrick Schley

    First Stage Children's Theater




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!



    Mae’r ohebiaeth hon at ddefnydd y derbynnydd/derbynyddion bwriadedig yn unig. Os nad chi yw’r derbynnydd/derbynyddion bwriadedig, nodwch fod dosbarthu, copïo neu ddefnyddio’r ohebiaeth hon neu’r wybodaeth ynddi mewn unrhyw ffordd wedi ei wahardd yn gyfangwbl a gall fod yn anghyfreithlon. Os ydych wedi derbyn yr ohebiaeth hon trwy gamgymeriad a fyddech cystal â’i ddychwelyd i’r anfonwr. Yn yr achos hwn byddem yn ddiolchgar pe gallech hefyd anfon yr ohebiaeth at administrator@wmc.org.uk ac yna dileu’r e-bost a dinistrio unrhyw gopïau ohono. Cwmni cyfyngedig dan warrant, cofrestrwyd yng Nghymru a Lloegr. Rhif Cwmni 3221924. Rhif Elusen 1060458. Swyddfa gofrestredig: Plas Bute, Bae Caerdydd, Caerdydd CF10 3AL

    This communication is for the exclusive use of the intended recipient(s). If you are not the intended recipient(s) please note that any form of distribution, copying or use of this communication or the information in it is strictly prohibited and may be unlawful.If you have received this communication in error please return it to the sender. In this event would be grateful if you would also copy the communication to administrator@wmc.org.uk then delete the email and destroy any copies of it. A company limited by guarantee, registered in England and Wales. Company number 3221924. Charity number 1060458. Registered office: Bute Place, Cardiff Bay, Cardiff CF10 5AL
Reply
  • $organization


    Hi Patrick

     

    There is an option of recording attendance in the Season Manager Module.  You Click Go To then Season Manager, in the Season Manager Menu there is option called Record Attendance.  You can then enter the Ticket No to record attendance.

     

    Hope that helps

     

    Nick

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Patrick Schley
    Sent: 30 November 2009 17:24
    To: Nick Insell
    Subject: [Tessitura Ticketing Forum] Manually mark seat as "Attended"

     

    Does anyone know if there is a way to manually mark a seat as "Attended?" On occasion we have patrons who have lost their tickets and instead of reprinting them, our venue box office will issue a handwritten admission pass. We'd like to be able to have an accurate count in Tessitura of who attended the show, but I can't seem to find a way of marking a seat as "attended" without scanning the barcode.

     

    Thanks for your help!

     

    Patrick Schley

    First Stage Children's Theater




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!



    Mae’r ohebiaeth hon at ddefnydd y derbynnydd/derbynyddion bwriadedig yn unig. Os nad chi yw’r derbynnydd/derbynyddion bwriadedig, nodwch fod dosbarthu, copïo neu ddefnyddio’r ohebiaeth hon neu’r wybodaeth ynddi mewn unrhyw ffordd wedi ei wahardd yn gyfangwbl a gall fod yn anghyfreithlon. Os ydych wedi derbyn yr ohebiaeth hon trwy gamgymeriad a fyddech cystal â’i ddychwelyd i’r anfonwr. Yn yr achos hwn byddem yn ddiolchgar pe gallech hefyd anfon yr ohebiaeth at administrator@wmc.org.uk ac yna dileu’r e-bost a dinistrio unrhyw gopïau ohono. Cwmni cyfyngedig dan warrant, cofrestrwyd yng Nghymru a Lloegr. Rhif Cwmni 3221924. Rhif Elusen 1060458. Swyddfa gofrestredig: Plas Bute, Bae Caerdydd, Caerdydd CF10 3AL

    This communication is for the exclusive use of the intended recipient(s). If you are not the intended recipient(s) please note that any form of distribution, copying or use of this communication or the information in it is strictly prohibited and may be unlawful.If you have received this communication in error please return it to the sender. In this event would be grateful if you would also copy the communication to administrator@wmc.org.uk then delete the email and destroy any copies of it. A company limited by guarantee, registered in England and Wales. Company number 3221924. Charity number 1060458. Registered office: Bute Place, Cardiff Bay, Cardiff CF10 5AL
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