Hi folks,
How do you search for constituents via their credit card number now that we only see the first 6 and last 4 digits of the CC? I have tried wild carding using % and * and ______ but nothing is returned.
The help system isn't clear on this!
Martin
The client application will always mask the credit card number for PCI compliance, but the database stores the full number, so searches can occur on the full number.
When you search for constituent by credit number, you can enter EITHER the full number or the last four digits with no wildcards.
Nick,
Many thanks for the reply but this doesn't really help much I'm afraid. On average, given the size of our database, searching for the last four digits only returns (on average) in excess of 150 constituent records per search.
Is there any way of searching using wildcards? Given the move towards PCI compliance, the likelihood of having the complete number to search by