Red Text in Season Maintenance?

Hi Molly,

I think it just means the performance is off sale, or at least that’s what I’m seeing!

Best,

Jennie

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Molly Wible
Sent: Thursday, April 07, 2016 12:30 PM
To: Jennie Herreid
Subject: [Tessitura Ticketing Forum] Red Text in Season Maintenance?

Hello all -

I pulled a list of performances up in Season Maintenance today and a handful of them displayed in red text. I've never seen this before. Have you? What does it mean?

Thank you!

Molly

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Molly,

That means that those are no longer on sale.

Janna

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Molly Wible
Sent: Thursday, April 7, 2016 12:31 PM
To: Ellis, Janna <janna.ellis@yale.edu>
Subject: [Tessitura Ticketing Forum] Red Text in Season Maintenance?

Hello all -

I pulled a list of performances up in Season Maintenance today and a handful of them displayed in red text. I've never seen this before. Have you? What does it mean?

Thank you!

Molly

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Hi Molly,

Check your Mode of Sale end dates, and your on-sale tick boxes--  I’ll have this happen fairly frequently when setting things up but don’t want them on sale before I’ve put seat holds on them in Season Maintenance.

Cheers,

Kathleen

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Molly Wible
Sent: Thursday, April 07, 2016 12:32 PM
To: Kathleen Smith
Subject: [Tessitura Ticketing Forum] Red Text in Season Maintenance?

Hello all -

I pulled a list of performances up in Season Maintenance today and a handful of them displayed in red text. I've never seen this before. Have you? What does it mean?

Thank you!

Molly

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

This means they are not currently on sale.

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From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Molly Wible
Sent: Thursday, April 7, 2016 11:34 AM
To: M. Jane Orosco <jorosco@houstongrandopera.org>
Subject: [Tessitura Ticketing Forum] Red Text in Season Maintenance?

Hello all -

I pulled a list of performances up in Season Maintenance today and a handful of them displayed in red text. I've never seen this before. Have you? What does it mean?

Thank you!

Molly

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Sorry Molly.  Did not mean to hit send so fast.

This means they are not currently on sale.

Check the Performance Level for the ON Sale check box and make sure it is checked.

Also if the Publish Date has past you can choose Show All at the top of Season Maintenance to see them in the list.

This message is confidential. It may also be privileged or otherwise protected by work product immunity or other legal rules. If you have received it by mistake, please let us know by e-mail reply and delete it from your system; you may not copy this message or disclose its contents to anyone. The integrity and security of this message cannot be guaranteed on the Internet.

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Molly Wible
Sent: Thursday, April 7, 2016 11:34 AM
To: M. Jane Orosco <jorosco@houstongrandopera.org>
Subject: [Tessitura Ticketing Forum] Red Text in Season Maintenance?

Hello all -

I pulled a list of performances up in Season Maintenance today and a handful of them displayed in red text. I've never seen this before. Have you? What does it mean?

Thank you!

Molly

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Hi Molly,

The red usually signifies that those productions/ performances have been taken off sale.

Best,

Laura

__________________________________________________

Laura Kirk | Director of Audience Services

Yale School of Drama | Yale Repertory Theatre | www.yalerep.org

203.432.1522 office  |  203.577.7692 cell

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Molly Wible
Sent: Thursday, April 7, 2016 12:35 PM
To: Kirk, Laura <laura.kirk@yale.edu>
Subject: [Tessitura Ticketing Forum] Red Text in Season Maintenance?

Hello all -

I pulled a list of performances up in Season Maintenance today and a handful of them displayed in red text. I've never seen this before. Have you? What does it mean?

Thank you!

Molly

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!