Can someone guide me in setting up the billing schedule? The documentation is super-confusing. This is what I want to do...
I want one third of the payment taken today (or the day of the order), one third of the payment scheduled thirty days from the first payment, and the final third scheduled thirty days after the second payment.
Thanks in advance.
Hi Adria, you may want to add some extra decimal places (33.333333%). I found that with my monthly billing 8.33% worked for $120 gifts, but for $1,200 it was giving me $99.96 instead of $100 a month. It's unlikely to always be perfectly even since it's one third with even amounts and Tessitura will always add the balance to the last payment. AnnFrom: Adria Gunter <bounce-adriagunter1034@tessituranetwork.com>Sent: 4/13/2016 3:06:44 PMWe're 12.5 now. I didn't thank you for this. The problem I was having is that once I was in the payment scheduler it wasn't dividing the payments up into thirds evenly in the client but works fine for online orders. It's weird. I'm just going to leave it as is and manually edit the schedule for phone orders. Thanks. On Wed, Mar 23, 2016 at 8:44 PM, Beth Jones <bounce-bethmoore3648@tessituranetwork.com> wrote:Hi Adria, What version of Tessitura are you on? Not 100 percent sure about version 12.5, but on version 11 you can set up the billing schedule on the individual order using the PMT field right next to the Channel field in a ticket order. Perhaps you already know all this, but pressing the "chicklet" button next to PMT drops down a box (Order Payment Schedule) in which you can designate dates, billing type and schedule. We have documentation on how to set this up (in version 11), if it helps... Beth Jones Patron Services Manager Broadway Rose Theatre Company From: Adria Gunter <bounce-adriagunter1034@tessituranetwork.com>Sent: 3/23/2016 3:28:13 PMCan someone guide me in setting up the billing schedule? The documentation is super-confusing. This is what I want to do... I want one third of the payment taken today (or the day of the order), one third of the payment scheduled thirty days from the first payment, and the final third scheduled thirty days after the second payment. Thanks in advance. --View this message online at http://www.tessituranetwork.com/Community/forums/p/15581/47453.aspx#47453 or reply to this message Adria Gunter | Subscriptions and Groups Manager STUDIO THEATRE 1501 14TH ST NW WASHINGTON DC 20005 T 202-232-7267, ext. (365) F 202-588-5262 www.studiotheatre.org Subscriptions are online! Reserve your group of 10+ today and enjoy a discount! 2015-2016 SEASON MAIN SERIES CHIMERICA |THE APPLE FAMILY CYCLE: SORRY & REGULAR SINGING | BETWEEN RIVERSIDE AND CRAZY | MOMENT | HEDDA GABLER 2015-2016 SEASON STUDIO X ANIMAL | CONSTELLATIONS 2015-2016 SPECIAL REMOUNT BAD JEWS --View this message online at http://www.tessituranetwork.com/Community/forums/p/15581/47906.aspx#47906 or reply to this message Adria Gunter | Subscriptions and Groups Manager STUDIO THEATRE 1501 14TH ST NW WASHINGTON DC 20005 T 202-232-7267, ext. (365) F 202-588-5262 www.studiotheatre.org Subscriptions are online! Reserve your group of 10+ today and enjoy a discount! 2015-2016 SEASON MAIN SERIES CHIMERICA |THE APPLE FAMILY CYCLE: SORRY & REGULAR SINGING | BETWEEN RIVERSIDE AND CRAZY | MOMENT | HEDDA GABLER 2015-2016 SEASON STUDIO X ANIMAL | CONSTELLATIONS 2015-2016 SPECIAL REMOUNT BAD JEWS
Hi Adria, you may want to add some extra decimal places (33.333333%). I found that with my monthly billing 8.33% worked for $120 gifts, but for $1,200 it was giving me $99.96 instead of $100 a month. It's unlikely to always be perfectly even since it's one third with even amounts and Tessitura will always add the balance to the last payment.
Ann
From: Adria Gunter <bounce-adriagunter1034@tessituranetwork.com>Sent: 4/13/2016 3:06:44 PM
Hi Adria, What version of Tessitura are you on? Not 100 percent sure about version 12.5, but on version 11 you can set up the billing schedule on the individual order using the PMT field right next to the Channel field in a ticket order. Perhaps you already know all this, but pressing the "chicklet" button next to PMT drops down a box (Order Payment Schedule) in which you can designate dates, billing type and schedule. We have documentation on how to set this up (in version 11), if it helps... Beth Jones Patron Services Manager Broadway Rose Theatre Company From: Adria Gunter <bounce-adriagunter1034@tessituranetwork.com>Sent: 3/23/2016 3:28:13 PMCan someone guide me in setting up the billing schedule? The documentation is super-confusing. This is what I want to do... I want one third of the payment taken today (or the day of the order), one third of the payment scheduled thirty days from the first payment, and the final third scheduled thirty days after the second payment. Thanks in advance. --View this message online at http://www.tessituranetwork.com/Community/forums/p/15581/47453.aspx#47453 or reply to this message Adria Gunter | Subscriptions and Groups Manager STUDIO THEATRE 1501 14TH ST NW WASHINGTON DC 20005 T 202-232-7267, ext. (365) F 202-588-5262 www.studiotheatre.org Subscriptions are online! Reserve your group of 10+ today and enjoy a discount! 2015-2016 SEASON MAIN SERIES CHIMERICA |THE APPLE FAMILY CYCLE: SORRY & REGULAR SINGING | BETWEEN RIVERSIDE AND CRAZY | MOMENT | HEDDA GABLER 2015-2016 SEASON STUDIO X ANIMAL | CONSTELLATIONS 2015-2016 SPECIAL REMOUNT BAD JEWS
Hi Adria,
What version of Tessitura are you on? Not 100 percent sure about version 12.5, but on version 11 you can set up the billing schedule on the individual order using the PMT field right next to the Channel field in a ticket order. Perhaps you already know all this, but pressing the "chicklet" button next to PMT drops down a box (Order Payment Schedule) in which you can designate dates, billing type and schedule. We have documentation on how to set this up (in version 11), if it helps...
Beth Jones
Patron Services Manager
Broadway Rose Theatre Company
From: Adria Gunter <bounce-adriagunter1034@tessituranetwork.com>Sent: 3/23/2016 3:28:13 PM
Adria Gunter | Subscriptions and Groups Manager
STUDIO THEATRE
1501 14TH ST NW
WASHINGTON DC 20005
T 202-232-7267, ext. (365)
F 202-588-5262
www.studiotheatre.org
Subscriptions are online! Reserve your group of 10+ today and enjoy a discount!
2015-2016 SEASON MAIN SERIES CHIMERICA |THE APPLE FAMILY CYCLE: SORRY & REGULAR SINGING | BETWEEN RIVERSIDE AND CRAZY | MOMENT | HEDDA GABLER
2015-2016 SEASON STUDIO X ANIMAL | CONSTELLATIONS
2015-2016 SPECIAL REMOUNT BAD JEWS