Subscription Rollovers

We need to do renewal invoices for a series but we can't do a tradional rollover because the venues are now different.  We thought we could manually seat each subscription in the new venue and then run invoices but since it isn't a "rollover" that won't work.  Has anyone ever had this situation and know of a solution?  We really need the renewal seats (new venue) on the invoice.

 

Jennifer Aprea

Dallas Center for the Performing Arts

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  • Former Member
    Former Member $organization

    I believe the thing to do is manually seat them in the new venue in “dummy” packages in a “dummy” season then roll those over into the actual season.

     

    Michael Granados

    Oregon Symphony

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    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Jennifer Aprea
    Sent: Wednesday, April 08, 2009 3:42 PM
    To: Michael Granados
    Subject: [Tessitura Ticketing Forum] Subscription Rollovers

     

    We need to do renewal invoices for a series but we can't do a tradional rollover because the venues are now different.  We thought we could manually seat each subscription in the new venue and then run invoices but since it isn't a "rollover" that won't work.  Has anyone ever had this situation and know of a solution?  We really need the renewal seats (new venue) on the invoice.

     

    Jennifer Aprea

    Dallas Center for the Performing Arts




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums.

Reply
  • Former Member
    Former Member $organization

    I believe the thing to do is manually seat them in the new venue in “dummy” packages in a “dummy” season then roll those over into the actual season.

     

    Michael Granados

    Oregon Symphony

    Find us on Facebook

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Jennifer Aprea
    Sent: Wednesday, April 08, 2009 3:42 PM
    To: Michael Granados
    Subject: [Tessitura Ticketing Forum] Subscription Rollovers

     

    We need to do renewal invoices for a series but we can't do a tradional rollover because the venues are now different.  We thought we could manually seat each subscription in the new venue and then run invoices but since it isn't a "rollover" that won't work.  Has anyone ever had this situation and know of a solution?  We really need the renewal seats (new venue) on the invoice.

     

    Jennifer Aprea

    Dallas Center for the Performing Arts




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums.

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