Print at home fonts and size

I don't seem to have any control over the font style or size that is displayed on my print at home tickets. I assume that I set this on the pdf template using the appearance tab of the text field properties. I am using Arial or Times Roman but there appears to be no difference.

Other areas to look at?

Thanks,

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Jeanette,

That was it! Thank you so much for the help.

Marty

Marty-

If you are on version 9.0, look in the config file for the print at home service, when we upgraded we had to added in a line to ingore the defaults font settings in that config. It is in the documentation for the upgrade to 9.0 on page 15. But basicly it says in the <appSettings> node change the <add key = "Use_Label" value = "true"> to <add key = "Use_Label" value = "false">, and the font handling keys will be ingored. Hope that helps.

Jeanette

I don't seem to have any control over the font style or size that is displayed on my print at home tickets. I assume that I set this on the pdf template using the appearance tab of the text field properties. I am using Arial or Times Roman but there appears to be no difference.

Other areas to look at?

Thanks,

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!