Hi All,
We're looking into using the Gift Certificate functionality in Tessitura and ran into a question I couldn't find an answer to. If a gift certificate is lost, is there a way to cancel that gift certificate number and issue a new one?
I'm interested in hearing all about your creative approaches!
Thank you,
Jenny
We've simply bought a new gift certificate using the old certificate. As long as you have the old certificate number, or know the patron ID of the purchaser so you can track it down, that works perfectly.