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Default Source Code - Box Office sales

Louise Mie Vestford
$organization

Dear all

Is it possible to put in a default source code in the Ticket Order window when you make a new order? I know that this is not a standard feature in Tessitura, but maybe some of you have triggered the system to to so? In our organisation the Box Office sell all tickets in the same source code, so this could be a great help for them. 

 

Kind regards,

Louise Mie Larsen

The Royal Danish Theater 

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  • $organization

    Hi, Louise –

     

    You may be doing this already, but do check setup of the MOS that your staff are using. If you uncheck the “Clear Source No” tickbox, the source code you used for the previous order  will automatically populate the next new order. Which means that, in theory, your staff only have to enter it once at the beginning of the day!

     

    C.//

    X.

     

  • $organization in reply to Chris Campbell

    Thanks all, for your great and quick replies :)

    We have set the system not to clear the source code when making a new order, so that definitely helps a lot. The question about the default source code popped up in my team, because we would like to make a new appeal for the new season, which means that the staff need to type in a 5 digits source code instead of 1. And they change MOS a lot during the day :)

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  • $organization in reply to Chris Campbell

    Thanks all, for your great and quick replies :)

    We have set the system not to clear the source code when making a new order, so that definitely helps a lot. The question about the default source code popped up in my team, because we would like to make a new appeal for the new season, which means that the staff need to type in a 5 digits source code instead of 1. And they change MOS a lot during the day :)

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