Exclude from subscription rollover

Hi Dara,

I think it depends on if you want them to be able to renew their seats in a future season, or if you’re done with them for good.  If you’re done with them, I’d return their base seats, so that when you do rollover, there’s nothing for them to roll from/into!

Cheers,

Kathleen

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Dara Hogan
Sent: Tuesday, December 15, 2015 6:27 AM
To: Kathleen Smith
Subject: [Tessitura Ticketing Forum] Exclude from subscription rollover

Hi,

What's the best way to exclude someone from a subscription rollover?

We had a customer in last years subscription that had returned all their seats. I thought they would not be picked up in the rollover but they were.

Does anyone have a good process for excluding people who do not want to get included in the next season?

thanks, Dara

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Hi Dara,

I think it depends on if you want them to be able to renew their seats in a future season, or if you’re done with them for good.  If you’re done with them, I’d return their base seats, so that when you do rollover, there’s nothing for them to roll from/into!

Cheers,

Kathleen

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Dara Hogan
Sent: Tuesday, December 15, 2015 6:27 AM
To: Kathleen Smith
Subject: [Tessitura Ticketing Forum] Exclude from subscription rollover

Hi,

What's the best way to exclude someone from a subscription rollover?

We had a customer in last years subscription that had returned all their seats. I thought they would not be picked up in the rollover but they were.

Does anyone have a good process for excluding people who do not want to get included in the next season?

thanks, Dara

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!