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Pricing Rule Question

Maurice Nounou
$organization

Hey all,

We have a client that requires the following us to build an event that limits availability for each price level. In the past we have used allocations to monitor/control this, but the issue is that this causes issues with online orders as each allocation is activated by a specific link, only allowing you to buy the specific price type for the promo being used. I was under the impression a pricing rule could be used to limit availability for each price type, but through my current testing, I've been unable to come up with a rule that allows this.

Essentially I'd need a rule that did something along the lines of:

Allow 150 General Public priced tickets to be sold
Allow 100 Student priced tickets to be sold
Allow 75 Faculty/Staff priced tickets to be sold
Allow 200 Overflow priced tickets to be sold

None of the prices could exceed those specific numbers, it is vital capacity is capped for each of the prices.

Any assistance would be appreciated.

Thanks,
Maurice

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  • $organization

    Hi Maurice,

     

    I apologize that you received some inaccurate information previously. Pricing rules are still pretty new with a fair bit of complexity and nuance to them that everyone is still learning. And depending on how your question was heard, it’s not necessarily wrong to say that pricing rules could help with ticket limits on price types for a performance. It all depends on how strict you need the limit to be, which in this case seems to be stricter than the way the Max Seats on rules is enforced.

     

    Chris’s suggestion to use price zones to manage the capacity side of things combined with pricing rules might work, though. Before proposing more details of a possible solution, though, I think I need a few more details about how you want things to work. Is this a general admission performance or a reserved seat performance? How do people qualify for the various discounted tickets?

     

    Kevin Sheehan

    Senior Technical Writer & Consultant

    Tessitura Network

    +1 888 643 5778 x 329

    ksheehan@tessituranetwork.com

     

  • $organization in reply to Kevin Sheehan
    Hey there, We are running into similar issues and I was curious if any improvements/enhancements have been made enabling the ability to cap price types. We're currently trying to build an access area via price type, but the access area has a capacity piece to it. Unfortunately, the events I'm working with are reserved seating and one order can contain a mixture of standard tickets and those allowed into the access area... any new update to what has already been discussed? Thank you!
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  • $organization in reply to Kevin Sheehan
    Hey there, We are running into similar issues and I was curious if any improvements/enhancements have been made enabling the ability to cap price types. We're currently trying to build an access area via price type, but the access area has a capacity piece to it. Unfortunately, the events I'm working with are reserved seating and one order can contain a mixture of standard tickets and those allowed into the access area... any new update to what has already been discussed? Thank you!
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