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Gift Certificates on the Web

Jeanette McMillan
$organization

Has anyone figured out how to program the web site to add a delivery fee to a Gift Certificate order?

Thanks
Jeanette
THE EDGE

  • $organization

    Check out the UpdateFees method in the API

    Good luck

  • $organization in reply to Nathan Campbell

    Thanks Nathan. 

    Our problem is that our web developers are struggling to attach courier fees to Gift Certificate orders on the web. The restriction they have found is that the API call UpdateFee limits fees to User Defined Fees.

    Cheers
    Jeanette

  • Former Member
    Former Member $organization in reply to Jeanette McMillan
    If an order does not include any performances or packages, but only contains the purchase of a gift certificate, automatic fees will not be applied to the order, in the client or on the Web, as the application of automatic fees is based on the selection of performances and/or packages to which the fees should apply.  So the only way to apply a fee to such an order, in the client or on the web, would be to use a User Defined fee.
     
    Bob

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Jeanette McMillan
    Sent: Thursday, November 05, 2009 3:31 PM
    To: Robert Bell
    Subject: Re: [Tessitura Ticketing Forum] Gift Certificates on the Web

    Thanks Nathan. 

    Our problem is that our web developers are struggling to attach courier fees to Gift Certificate orders on the web. The restriction they have found is that the API call UpdateFee limits fees to User Defined Fees.

    Cheers
    Jeanette

    From: Nathan Campbell <bounce-nathancampbell1231@tessituranetwork.com>
    Sent: 11/5/2009 2:15:50 PM

    Check out the UpdateFees method in the API

    Good luck




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
  • $organization

    We’re installing this function with TNEW’s latest version 4.0

     

    Shelley Salinas

    Box Office Manager

    COCA

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Tracey Flattes
    Sent: Friday, September 20, 2013 11:48 AM
    To: Shelley Salinas
    Subject: Re: [Tessitura Ticketing Forum] Gift Certificates on the Web

     

    I would be interested in this, too. We are exploring the possibility of selling/redeeming gift certificates online but I can't seem to find any documentation. Anyone have any tips? Thanks!

    From: Horacio Romero <bounce-horacioromero5089@tessituranetwork.com>
    Sent: 9/17/2013 5:54:31 PM

    I would like to be ale to set up Gift Certificate selling online.  I have looked and read the help desk answer which does not actually show me how to do anything.  Anyone out there selling these online and willing to point me in the right direction?




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • Former Member
    Former Member $organization

    Hi Tracey,

    I found out that you have to have TNEW 4.0 or newer to sell the GC online.

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Tracey Flattes
    Sent: Friday, September 20, 2013 9:49 AM
    To: Horacio Romero
    Subject: Re: [Tessitura Ticketing Forum] Gift Certificates on the Web

     

    I would be interested in this, too. We are exploring the possibility of selling/redeeming gift certificates online but I can't seem to find any documentation. Anyone have any tips? Thanks!

    From: Horacio Romero <bounce-horacioromero5089@tessituranetwork.com>
    Sent: 9/17/2013 5:54:31 PM

    I would like to be ale to set up Gift Certificate selling online.  I have looked and read the help desk answer which does not actually show me how to do anything.  Anyone out there selling these online and willing to point me in the right direction?




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization in reply to Former Member

    I had a feeling that might be the case - thanks for confirming!