Early Subscription Renewal Best Practices

We are offering an early subscription pacakge renewal to patrons but will not have our season built in time for the offer. I'm looking for recommendations about where to temporarily store the money in Tessitura until the season is built?

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  • You could probably set up a dummy event that you can delete when your packages are set up. You’ll just have to make sure that your start date for your package goes back to the date the dummy event was set up for.

     

    This way you can retain all the information on the transaction; order date, actual payment info, initiator, etc.

     

     

    _______________________________________________________
    Karen Diche
    Manager, Season Tickets
    Segerstrom Center for the Arts
    600 Town Center Drive, Costa Mesa, CA 92626
    T (714) 556-2122 x 4359   F (714) 755-7477   E KDiche@SCFTA.org

     

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Joseph Fernicola
    Sent: Wednesday, September 02, 2015 9:57 AM
    To: Karen Diche <kdiche@scfta.org>
    Subject: [Tessitura Ticketing Forum] Early Subscription Renewal Best Practices

     

    We are offering an early subscription pacakge renewal to patrons but will not have our season built in time for the offer. I'm looking for recommendations about where to temporarily store the money in Tessitura until the season is built?




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • You could probably set up a dummy event that you can delete when your packages are set up. You’ll just have to make sure that your start date for your package goes back to the date the dummy event was set up for.

     

    This way you can retain all the information on the transaction; order date, actual payment info, initiator, etc.

     

     

    _______________________________________________________
    Karen Diche
    Manager, Season Tickets
    Segerstrom Center for the Arts
    600 Town Center Drive, Costa Mesa, CA 92626
    T (714) 556-2122 x 4359   F (714) 755-7477   E KDiche@SCFTA.org

     

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Joseph Fernicola
    Sent: Wednesday, September 02, 2015 9:57 AM
    To: Karen Diche <kdiche@scfta.org>
    Subject: [Tessitura Ticketing Forum] Early Subscription Renewal Best Practices

     

    We are offering an early subscription pacakge renewal to patrons but will not have our season built in time for the offer. I'm looking for recommendations about where to temporarily store the money in Tessitura until the season is built?




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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