What is the best way in List Builder to find information on subscription packages that are set up as the type "flex?"
I know that "Subs Summary" and "Subs History" don't or didn't support flex package information so we've been using the "Package Detail" folder. I was just curious if this had changed or if anyone has any other creative ideas? I keep getting different data results when I try to use these folders so I am not sure what to think?
Thanks,
Amy Aldrich
Boston Symphony Orchestra
Ticket Operations Manager
aaldrich@bso.org
Amy,
Whether or not the Subscription History criteria include flex packages depends on whether or not your organization has customized your Subscription History to include flex packages. I’m guessing yours does not, but you might want to talk to your IT staff about changing that.
Kevin Sheehan
Documentation & Learning Resources Specialist
Tessitura Network
1 888 643 5778 ext 329 Office
ksheehan@tessituranetwork.com