Does anyone know of a report listing hold code expiration dates? Not only can't I find a report, I can't find where there is any hint that a code has an expiration date.
Thanks!
Ellen Holt
Box Office Manager
Celebrity Series of Boston
20 Park Plaza, Suite 1032
Boston, MA 02116
617-598-3224 (p)
617-598-3291 (f)
www.celebrityseries.org
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Michele Keutsch Sent: Tuesday, August 25, 2015 11:56 AM To: Ellen Holt Subject: RE: [Tessitura Ticketing Forum] Expire hold codes report
Yes, you would have to check the end dates on each seat separately as the end dates could be different for each hold code.
We have our expire hold codes report set to run daily at 4pm and it just takes care of expiring all the hold codes. We are also very diligent at not adding hold codes without an expiry date.
From: Ellen Holt <bounce-ellenholt3917@tessituranetwork.com> Sent: 8/25/2015 3:45:14 PM
No date was set. If I do each seat separately, it works. Otherwise, nada. I’m having our tech person take a look at it.
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Michele Keutsch Sent: Tuesday, August 25, 2015 11:39 AM To: Ellen Holt Subject: RE: [Tessitura Ticketing Forum] Expire hold codes report
You weren't able to view the end date or there was no end date set?
From: Ellen Holt <bounce-ellenholt3917@tessituranetwork.com> Sent: 8/25/2015 1:18:06 PM
Did that and got nothing. Could it be that expire hold codes don’t work for us?
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Michele Keutsch Sent: Tuesday, August 25, 2015 9:05 AM To: Ellen Holt Subject: Re: [Tessitura Ticketing Forum] Expire hold codes report
Hi Ellen,
I don't know of any canned reports that will tell you this, but in Season Manager/House View if you right click on a held seat and then select Hold Codes, it will tell you what the end date is set to.
Michele
From: Ellen Holt <bounce-ellenholt3917@tessituranetwork.com> Sent: 8/24/2015 4:59:06 PM
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