Does anyone know of a report listing hold code expiration dates? Not only can't I find a report, I can't find where there is any hint that a code has an expiration date.
Hi Ellen,
I don't know of any canned reports that will tell you this, but in Season Manager/House View if you right click on a held seat and then select Hold Codes, it will tell you what the end date is set to.
Michele
You weren't able to view the end date or there was no end date set?
Yes, you would have to check the end dates on each seat separately as the end dates could be different for each hold code.
We have our expire hold codes report set to run daily at 4pm and it just takes care of expiring all the hold codes. We are also very diligent at not adding hold codes without an expiry date.
Did that and got nothing. Could it be that expire hold codes don’t work for us?
Ellen Holt
Box Office Manager
Celebrity Series of Boston
20 Park Plaza, Suite 1032
Boston, MA 02116
617-598-3224 (p)
617-598-3291 (f)
www.celebrityseries.org
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Michele Keutsch Sent: Tuesday, August 25, 2015 9:05 AM To: Ellen Holt Subject: Re: [Tessitura Ticketing Forum] Expire hold codes report
From: Ellen Holt <bounce-ellenholt3917@tessituranetwork.com> Sent: 8/24/2015 4:59:06 PM
This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
No date was set. If I do each seat separately, it works. Otherwise, nada. I’m having our tech person take a look at it.
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Michele Keutsch Sent: Tuesday, August 25, 2015 11:39 AM To: Ellen Holt Subject: RE: [Tessitura Ticketing Forum] Expire hold codes report
From: Ellen Holt <bounce-ellenholt3917@tessituranetwork.com> Sent: 8/25/2015 1:18:06 PM
Thanks!
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Michele Keutsch Sent: Tuesday, August 25, 2015 11:56 AM To: Ellen Holt Subject: RE: [Tessitura Ticketing Forum] Expire hold codes report
From: Ellen Holt <bounce-ellenholt3917@tessituranetwork.com> Sent: 8/25/2015 3:45:14 PM