We have a TNEW sales website with SYOS enabled.
My question is - Is there a way to supress the initial fixed graphic page that appears directly before the actual SYOS map?
http://ticketing.greenwichtheatre.org.uk/single/SYOS.aspx?p=52112
We have a small (400 seat) one level auditorium and generally have one seat price. The graphic page takes a few seconds to load and doesn't really add anything to the booking. It feels a bit superfluous and slows the transaction a bit.
Is this something that can be controlled from within System Tables or will I need to contact TNEW via Task?
Thanks
Simon
You can just not set the venue’s performances for SYOS.
Ellen Holt
Box Office Manager
Celebrity Series of Boston
20 Park Plaza, Suite 1032
Boston, MA 02116
617-598-3224 (p)
617-598-3291 (f)
www.celebrityseries.org
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Nick Reilingh Sent: Tuesday, July 21, 2015 1:50 PM To: Ellen Holt Subject: Re: [Tessitura Ticketing Forum] TNEW Static SYOS graphic
Hi Simon -- we have the same sort of situation. I've definitely asked this question in the past, and I believe the answer is no. However, I seem to recall hearing that this enhancement was in the works for a future version of TNEW (maybe at the conference last year?). Perhaps this should be cross-posted to the TNEW group forum to get a confirmation?
From: Simon Francis <bounce-simonfrancis5829@tessituranetwork.com> Sent: 7/21/2015 6:30:44 AM
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