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TNEW Static SYOS graphic

Former Member
Former Member $organization

We have a TNEW sales website with SYOS enabled.

My question is - Is there a way to supress the initial fixed graphic page that appears directly before the actual SYOS map?

http://ticketing.greenwichtheatre.org.uk/single/SYOS.aspx?p=52112

We have a small (400 seat) one level auditorium and generally have one seat price. The graphic page takes a few seconds to load and doesn't really add anything to the booking. It feels a bit superfluous and slows the transaction a bit.

Is this something that can be controlled from within System Tables or will I need to contact TNEW via Task?

Thanks

Simon

Parents
  • $organization

    Hi Simon -- we have the same sort of situation. I've definitely asked this question in the past, and I believe the answer is no. However, I seem to recall hearing that this enhancement was in the works for a future version of TNEW (maybe at the conference last year?). Perhaps this should be cross-posted to the TNEW group forum to get a confirmation?

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  • $organization

    Hi Simon -- we have the same sort of situation. I've definitely asked this question in the past, and I believe the answer is no. However, I seem to recall hearing that this enhancement was in the works for a future version of TNEW (maybe at the conference last year?). Perhaps this should be cross-posted to the TNEW group forum to get a confirmation?

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