Does anyone sell merchandise through Tessitura? Is this even possible? If so, how do I set it up? Thanks.
Hi Adrian,
We sell merch as performances too (books, hats, music – both CDs and digital downloads). One thing to consider are the reports. We didn’t like the report options for fees and we didn’t want to have to create custom reports so we chose to build merch as performances. It also gives us more options to sell online through TNEW, we sell merch as auxiliary items and use direct links to the ‘show’ page from various points on our regular site.
Good luck.
Cheers, Tal
Tal Hebdon Senior Manager of Patron & Operations Services Young Centre for the Performing Arts
T 416.866.8666 x402 F 416.504.5222 W youngcentre.ca
Young Centre for the Performing Arts Distillery Historic District
50 Tank House Lane, Toronto, ON, M5A 3C4
Box Office: 416.866.8666
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We also sell CDs as performances and have developed a separate purchase pathway online. A bit of a fiddle.
Can I add another question to the mix - we're setting up PAH but it's obviously inappropriate for merchandise! Is it possible for customers to buy a ticket and a CD in one transaction, then receive the ticket as PAH, and the CD in the post? Would love to hear how you've done that.
thanks
Alison
Alison Atkinson
Digital Projects Director
London Philharmonic Orchestra
89 Albert Embankment, London, SE1 7TP
Tel: +44 (0)20 7840 4230
www.lpo.org.uk
We sell concessions through Tessi. We set it up as one performance at the end of the year and each individual food an drink item are price types. I would not suggest setting something that big up in Tessi unless you have someone that can devote lots of time to it. Setting up a couple things as dummy performances should be pretty easy though.
Regarding the PAH, we disabled PAH for our gift certificates. It's under the content tab in performance set up. I'm not sure what would happen if someone bought a ticket and gift certificate in the same order though. I would guess that the PAH option would not come up at all on the delivery method page.
Could you please provide the direct link to the merchandise page? I couldn't find it on the website. We're considering how to sell t-shirts online. We are TNEW clients. Thanks!