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past classes/performances

John Trimble
$organization

We've just started using ticketing for tracking class enrollment (class = performance).  My question is around way(s) to process ticket orders past the performance date.  Performance date in system does not have to equal the day the class actually takes place, so long as we plan around that. Just wondering how other organizations handle, if they have done anything like this, besides the obvious of getting class registrations processed in coordination with the times the classes actually take place. In addition to organizational delays getting data from the education department to someone who can enter, we're also thinking about getting artifact data out of paper forms into the system. 

 

  • $organization in reply to Christopher Cuhel

    Yes, that's pretty much it.  I don't do the setup myself, but want to understand what's going on in that area without being able to go into even a test environment and play around. I'll read up on MOS and price types. 

    Thanks.  

  • $organization

    You can allow any “performance/class” to have a sales date that is past the actual performance date. You would need to make sure your Modes of Sales and price types have an end date that is after the actual “performance/class”. I think that’s what you were wondering. Correct me if I’m wrong.

     

    Chris

     

    Christopher Cuhel | Database Coordinator

    The 5th Avenue Theatre

    1308 5th Avenue Theatre, Seattle WA  98101

    p 206.971.7916 f 206.292.9610

     

    Seattle's Acclaimed Non-Profit Musical Theater Company

     

    Website |  Facebook |  Twitter |  Youtube

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of John Trimble
    Sent: Monday, July 13, 2015 10:30 AM
    To: Christopher Cuhel
    Subject: [Tessitura Ticketing Forum] past classes/performances

     

    We've just started using ticketing for tracking class enrollment (class = performance).  My question is around way(s) to process ticket orders past the performance date.  Performance date in system does not have to equal the day the class actually takes place, so long as we plan around that. Just wondering how other organizations handle, if they have done anything like this, besides the obvious of getting class registrations processed in coordination with the times the classes actually take place. In addition to organizational delays getting data from the education department to someone who can enter, we're also thinking about getting artifact data out of paper forms into the system. 

     




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