Donated Tickets

Hello...

I'm wondering how others handle donated seats for resell when it comes to reporting to the promoter, especially a Broadway show.

If you donte a seat does you ticket count go down by the number of seats donated and your money stay with the show? When the seats are resold does your ticket count go up by the number of seats sold and your money go up as well. And do you show this to the promoter?

Thanks for the feedback!

Ashley                                                                                                      

Parents
  • Hi Christopher,

     

    I wanted to clarify what happens when you use the Donate for Resale option.  The money does not leave the ticketing revenue.  The seat gets released without any financial transaction taking place.  If you choose, you can send the revenue from the resale of that seat to a different GL, which is why there are 2 GL fields on price maps.  Most standard sales reports then give you the option to include or exclude the resale of the donated seat, but the original sale is always counted.

     

    Kevin Sheehan

    Senior Documentation & Learning Resources Specialist

    Tessitura Network

    +1 888 643 5778 x 329

    ksheehan@tessituranetwork.com

     

Reply
  • Hi Christopher,

     

    I wanted to clarify what happens when you use the Donate for Resale option.  The money does not leave the ticketing revenue.  The seat gets released without any financial transaction taking place.  If you choose, you can send the revenue from the resale of that seat to a different GL, which is why there are 2 GL fields on price maps.  Most standard sales reports then give you the option to include or exclude the resale of the donated seat, but the original sale is always counted.

     

    Kevin Sheehan

    Senior Documentation & Learning Resources Specialist

    Tessitura Network

    +1 888 643 5778 x 329

    ksheehan@tessituranetwork.com

     

Children
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