Donated Tickets

Hello...

I'm wondering how others handle donated seats for resell when it comes to reporting to the promoter, especially a Broadway show.

If you donte a seat does you ticket count go down by the number of seats donated and your money stay with the show? When the seats are resold does your ticket count go up by the number of seats sold and your money go up as well. And do you show this to the promoter?

Thanks for the feedback!

Ashley                                                                                                      

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    Hi Boann,

    In the museum world, we use the donate ticket function for rain checks: we are able to keep the ticket revenue and give or mail vouchers to future performances. The ticket money stays in ticket revenue. Here we deal with many performances of the same production, and runs over several months; so we don’t have the same producer concerns as theaters.

    Ray

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Boann Petersen
    Sent: Tuesday, January 31, 2012 12:22 PM
    To: rbernard@smm.org
    Subject: [Tessitura Ticketing Forum] Donated tickets

     

    We are assessing how we handle donated tickets and are wondering how other companies process the transactions in Tessitura.  Do you use the donate ticket feature, or do you return the seat and do something with the money?  Do you consider the income ticket income or donation income?

    Any feedback is greatly appreciated.

    Thanks,

    Boann




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • Clean Clean false false false EN-US X-NONE X-NONE

    Hi Boann,

    In the museum world, we use the donate ticket function for rain checks: we are able to keep the ticket revenue and give or mail vouchers to future performances. The ticket money stays in ticket revenue. Here we deal with many performances of the same production, and runs over several months; so we don’t have the same producer concerns as theaters.

    Ray

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Boann Petersen
    Sent: Tuesday, January 31, 2012 12:22 PM
    To: rbernard@smm.org
    Subject: [Tessitura Ticketing Forum] Donated tickets

     

    We are assessing how we handle donated tickets and are wondering how other companies process the transactions in Tessitura.  Do you use the donate ticket feature, or do you return the seat and do something with the money?  Do you consider the income ticket income or donation income?

    Any feedback is greatly appreciated.

    Thanks,

    Boann




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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