Donated Tickets

Hello Boann,

Here at First Stage, we use the donate option. We do the donation in an exchange MOS but you could create a donation MOS if you wanted. From my experience doing daily sales reports, in Tessitura, the money is removed from performance revenue. As far as where it goes from there, I’m hoping someone else on the forum can answer. I don’t ever see the money as “on account” so my assumption is that the money moves to a development GL account. I could be wrong in that summation, but that is my gut feeling. The nice thing about doing it as the donation option in ticketing is that you or someone in your development department can run the donated seats report and send letters, acknowledgements, etc to the patrons who donated their tickets.

I hope that makes sense.

Best,

Christopher Cuhel, Patron Services Manager

First Stage

Transforming Lives Through Theater

We are assessing how we handle donated tickets and are wondering how other companies process the transactions in Tessitura.  Do you use the donate ticket feature, or do you return the seat and do something with the money?  Do you consider the income ticket income or donation income?

Any feedback is greatly appreciated.

Thanks,

Boann

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Hello Boann,

Here at First Stage, we use the donate option. We do the donation in an exchange MOS but you could create a donation MOS if you wanted. From my experience doing daily sales reports, in Tessitura, the money is removed from performance revenue. As far as where it goes from there, I’m hoping someone else on the forum can answer. I don’t ever see the money as “on account” so my assumption is that the money moves to a development GL account. I could be wrong in that summation, but that is my gut feeling. The nice thing about doing it as the donation option in ticketing is that you or someone in your development department can run the donated seats report and send letters, acknowledgements, etc to the patrons who donated their tickets.

I hope that makes sense.

Best,

Christopher Cuhel, Patron Services Manager

First Stage

Transforming Lives Through Theater

We are assessing how we handle donated tickets and are wondering how other companies process the transactions in Tessitura.  Do you use the donate ticket feature, or do you return the seat and do something with the money?  Do you consider the income ticket income or donation income?

Any feedback is greatly appreciated.

Thanks,

Boann

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!