Box Office Hours

Hello Melissa

Our box office phone lines used to be open 10am till 5pm (non show days) and 10am till 7.30pm (show days) we found that at 10am we had a lot of customer’s very egger to get us before 10am. So therefore we changed our phone lines to 9am till 5pm (non show days) and 9am till 7.30pm (show days) we find now this works a lot better as we can deal with the customers a lot better as there isn’t a back log of people waiting.

Hope this helps in some way!

Jennie

Hi Everyone,

We're thinking about changing our ticket centre hours. We are currently open 9:30-5:30 Mon to Sat.  We were thinking about changing to 10am-5pm, and were wondering what other people do, and whether you would be willing to share the pros and cons that you find with your own hours.

Thanks

Melissa

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Hello Melissa

Our box office phone lines used to be open 10am till 5pm (non show days) and 10am till 7.30pm (show days) we found that at 10am we had a lot of customer’s very egger to get us before 10am. So therefore we changed our phone lines to 9am till 5pm (non show days) and 9am till 7.30pm (show days) we find now this works a lot better as we can deal with the customers a lot better as there isn’t a back log of people waiting.

Hope this helps in some way!

Jennie

Hi Everyone,

We're thinking about changing our ticket centre hours. We are currently open 9:30-5:30 Mon to Sat.  We were thinking about changing to 10am-5pm, and were wondering what other people do, and whether you would be willing to share the pros and cons that you find with your own hours.

Thanks

Melissa

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
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This e-mail has been scanned for all viruses by Star. For more information visit:
http://www.star.net.uk
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