Hi Everyone,
We're thinking about changing our ticket centre hours. We are currently open 9:30-5:30 Mon to Sat. We were thinking about changing to 10am-5pm, and were wondering what other people do, and whether you would be willing to share the pros and cons that you find with your own hours.
Thanks
Melissa
Our box office is open 10am - 5pm everyday and we stay open until 1/2 an hour after show time on performance nights. Our phones are open 10am - 6pm everyday and stay open until performance time.
We used to be open 10 - 6pm box office and 10- 9pm phones everyday, but after doing some research and data mining we discovered that we were spending a lot of money to be open those hours for very little return. We also used to be open everyday of the year, but now state that our holiday hours vary so that we can close if traffic is slow enough to warrant it.
We have had very few complaints about our changed hours.