Box Office Hours

Our main box office is open:

Monday – Friday 10 am to 5 pm. . . and . . .

When there is a show, we re-open 90 minutes prior to curtain and stay open through the 1^st intermission

We also have a satellite box office in a local bookstore and those hours are as follows:

Monday – Saturday 11 am – 7 pm

Sunday 12 pm – 6 pm

Here’s how/why we are able to keep our main box office hours so short – that is the one location where we don’t charge any per ticket fees.  From a customer’s standpoint, we have no parking facility so it’s hard to park, and we’re only open during business hours so it’s hard to fit it in over a lunch hour.  In other words – you have to REALLY want to save the cost of fees to come downtown.  And from a budget standpoint, since it’s not much of a ancillary revenue source for us, there is no major reason to increase hours at the downtown location. 

Hope that helps.

Christy

Tennessee Performing Arts Center

Hi Everyone,

We're thinking about changing our ticket centre hours. We are currently open 9:30-5:30 Mon to Sat.  We were thinking about changing to 10am-5pm, and were wondering what other people do, and whether you would be willing to share the pros and cons that you find with your own hours.

Thanks

Melissa

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Our main box office is open:

Monday – Friday 10 am to 5 pm. . . and . . .

When there is a show, we re-open 90 minutes prior to curtain and stay open through the 1^st intermission

We also have a satellite box office in a local bookstore and those hours are as follows:

Monday – Saturday 11 am – 7 pm

Sunday 12 pm – 6 pm

Here’s how/why we are able to keep our main box office hours so short – that is the one location where we don’t charge any per ticket fees.  From a customer’s standpoint, we have no parking facility so it’s hard to park, and we’re only open during business hours so it’s hard to fit it in over a lunch hour.  In other words – you have to REALLY want to save the cost of fees to come downtown.  And from a budget standpoint, since it’s not much of a ancillary revenue source for us, there is no major reason to increase hours at the downtown location. 

Hope that helps.

Christy

Tennessee Performing Arts Center

Hi Everyone,

We're thinking about changing our ticket centre hours. We are currently open 9:30-5:30 Mon to Sat.  We were thinking about changing to 10am-5pm, and were wondering what other people do, and whether you would be willing to share the pros and cons that you find with your own hours.

Thanks

Melissa

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!