Hi Everyone,
We're thinking about changing our ticket centre hours. We are currently open 9:30-5:30 Mon to Sat. We were thinking about changing to 10am-5pm, and were wondering what other people do, and whether you would be willing to share the pros and cons that you find with your own hours.
Thanks
Melissa
Hi Melissa-
Our regular ticket office hrs are 9-6pm Mon-Sat & 11-6pm on Sun….on performance days we are open 9am-thru the first intermission. These hrs work well for us.
Lisa Pinter
Audience Services Manager
McCarter Theatre
Princeton, NJ 08540
(609) 258-0580
www.mccarter.org
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Melissa O'Shea Sent: Monday, October 19, 2009 4:21 PM To: Lisa Pinter Subject: [Tessitura Ticketing Forum] Box Office Hours
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We used to be open 10am-the end of the first intermission. Turns out it wasn't really worth it to be open through intermission, as we never had a lot of business but would mostly give out brochures. Now we are noon-5:30 on the phones, and the windows are open till 15 minutes after curtain. I've heard a few requests to be open through intermission again, but we didn't find it to be cost effective at all. Best of luck defining your new hours!
Katie Ortolano
Box Office Manager
Portland Center Stage