Does anyone know how to transfer on account money from an individual listed under a household to the main household account? Any help would be greatly appreciated. Thanks!
When you click on the individuals account you get the message that says “This individual is a primary affiliate of a household account. Use the household account?” And every time I bet you choose “yes”. This time choose “no”.
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Wyatt Oerman Sent: Friday, May 22, 2015 11:53 AM To: Nicole Keating Subject: RE: [Tessitura Ticketing Forum] Transferring Money from an Individual Account to a Household Importance: High
I'm not sure how I can get access to it to be able to put it to a gift card. When I'm in the individual account under the household and I go to a ticket order, it defaults to the household then and the money wont show up On Account in the payment menu. Is there any way to bypass that?
From: Nicole Keating <bounce-nicolekeating9176@tessituranetwork.com> Sent: 5/22/2015 3:03:38 PM
I would buy a Gift Certificate with it and then use the Gift Certificate on the Household account to pay for the On Account.
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Wyatt Oerman Sent: Friday, May 22, 2015 10:57 AM To: Nicole Keating Subject: [Tessitura Ticketing Forum] Transferring Money from an Individual Account to a Household Importance: High
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This is the message that I get. We're still on version 11 so I'm not sure if that's a V12 feature or if I have to override it somehow.