Ability to pull comps with specific locations for a season

Good afternoon, I am about to setup our upcoming season and we have "pulls" which are comp tickets where certain departments are entitled to specific locations.  Is there a way to select all the dates and select the locations without having to enter the individual date in the sub line item?  We would also need the ability to choose the "reason" for the company pulls.  Thanks for your assistance!

Parents
  • Hi James,

    Instead of pre-pulling them you could create holds that are specific to the departments they go to. If that department has ticketing access, they can then "sell" them as needed. That way the tickets are held but aren't pulled until they are needed. 

    Chris Cuhel
    Senior Manager of Ticketing and Patron Services
    Lyric Opera of Kansas City

    Sent from my iPhone

    On May 17, 2015, at 2:06 PM, James Maguire <bounce-jamesmaguire7381@tessituranetwork.com> wrote:

    Good afternoon, I am about to setup our upcoming season and we have "pulls" which are comp tickets where certain departments are entitled to specific locations.  Is there a way to select all the dates and select the locations without having to enter the individual date in the sub line item?  We would also need the ability to choose the "reason" for the company pulls.  Thanks for your assistance!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
Reply
  • Hi James,

    Instead of pre-pulling them you could create holds that are specific to the departments they go to. If that department has ticketing access, they can then "sell" them as needed. That way the tickets are held but aren't pulled until they are needed. 

    Chris Cuhel
    Senior Manager of Ticketing and Patron Services
    Lyric Opera of Kansas City

    Sent from my iPhone

    On May 17, 2015, at 2:06 PM, James Maguire <bounce-jamesmaguire7381@tessituranetwork.com> wrote:

    Good afternoon, I am about to setup our upcoming season and we have "pulls" which are comp tickets where certain departments are entitled to specific locations.  Is there a way to select all the dates and select the locations without having to enter the individual date in the sub line item?  We would also need the ability to choose the "reason" for the company pulls.  Thanks for your assistance!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
Children
  • Hello James:
    I may have misunderstood your area of concern, but on the chance I did not, here's my response:

    We have a similar situation with our General Director's box.  We've built a fixed seat package type called 'Utility - Do Not Renew' and put in a fixed seat performance group with all performances that will utilize those seats.

    The performance group must be built with only the dates on which we plan to use the box.

    The fixed seat package is named with the same name as the package type: 'Utility - Do Not Renew'. 

    When we are ready to pull the tickets, we simply choose them from the package on a single line item and pull the tickets for the entire season.

    Please call if you have any questions.

    Kindly,

    Mark



    [edited by: Mark Sackett at 5:00 PM (GMT -6) on 18 May 2015] Edited for clarity and grammar.