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Mandatory Fields Determined by Production?

Lee-Anne Inglis (Past Member)
$organization

Hi all

We have are about to go on-sale with a unique festival.  It's a secret underground festival all done via text (no paper ticketing - audience members won't know the venue until the day and will be notified via text on the show day where to meet). Therefore it is extremely important that we record the mobile number for every order for this festival.

  • Is it possible to make specific fields mandatory as determine by the production or will we need to do this for all productions/orders until we switch it off?
  • Has anyone done anything similar before?  If so what was your experience, I'm interested in hearing how you set this up on Tessitura.

We are on v11.

Very many thanks

Lee-Anne

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  • $organization

    Hi Lee-Anne

    There's no way to do this on a Production level without your website being customised to enforce a mobile number. You could always make the mobile field mandatory when people sign up though this would apply to the whole site in the same way a name and address are required.

    I'd also recommend adding in some purchase instructions to display on the event though this will require people to a) read it and b) do as it instructs.

    It really depends on how much time you've got before you need to go on sale. 

Reply
  • $organization

    Hi Lee-Anne

    There's no way to do this on a Production level without your website being customised to enforce a mobile number. You could always make the mobile field mandatory when people sign up though this would apply to the whole site in the same way a name and address are required.

    I'd also recommend adding in some purchase instructions to display on the event though this will require people to a) read it and b) do as it instructs.

    It really depends on how much time you've got before you need to go on sale. 

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