Hello, just curious if anyone has any immediate thoughts on how best to find this quickly.....
When we finish an event, we use three ticketing reports, the Box Office Statement, Price Type and Payment Type. For some reason they are not matching and have an overage of $50.00.
Season Manager shows $41,723.00 (rounded) and no Collected Reserved / Unreserved
BOS shows under totals, $41,722.83 but under performance summary on same report, the total is $41,772.83. ($50.00 more).Payment report shows $41,772.83Price Type Report shows $41,722.83
2 of the 3 reports are $50.00 greater and that is what I am trying to find. Any suggestions out there, I would be grateful.
Thank you
Brian
Hello, just curious if anyone has any immediate thoughts on how best to find this quickly..... When we finish an event, we use three ticketing reports, the Box Office Statement, Price Type and Payment Type. For some reason they are not matching and have an overage of $50.00. Season Manager shows $41,723.00 (rounded) and no Collected Reserved / Unreserved BOS shows under totals, $41,722.83 but under performance summary on same report, the total is $41,772.83. ($50.00 more). Payment report shows $41,772.83 Price Type Report shows $41,722.83 2 of the 3 reports are $50.00 greater and that is what I am trying to find. Any suggestions out there, I would be grateful. Thank you Brian This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
BOS shows under totals, $41,722.83 but under performance summary on same report, the total is $41,772.83. ($50.00 more). Payment report shows $41,772.83 Price Type Report shows $41,722.83
Thanks Janna. I am still a little green with T-Stats but will take a look.